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All • Installation • App • Alerts • System • Problems • Important • Wi-Fi Camera• Wireless Camera
How do I report a false alert?
From the app Timeline, you can view all the recordings that were triggered by an unsafe event. If after watching the video you conclude it was a false alert, you can report it by tapping the False Alert button.
From the app Timeline, you can view all the recordings that were triggered by an unsafe event. If after watching the video you conclude it was a false alert, you can report it by tapping the False Alert button.
Marking false alerts helps train our AI faster and helps to minimize false alerts in the future.
How are my videos secured?
PoolScout uses the highest standards of security using 256-bit encryption methodologies and ensures on an ongoing basis that the required standards for data privacy and protection are met.
PoolScout uses the highest standards of security using 256-bit encryption methodologies and ensures on an ongoing basis that the required standards for data privacy and protection are met.
For how long are videos stored and accessible in the Timeline?
By default, video footage of events is stored for seven days on a rolling basis. You can choose not to save these videos by going to Menu -> Camera and de-select the option to save the videos.
By default, video footage of events is stored for seven days on a rolling basis. You can choose not to save these videos by going to Settings/Camera and de-select the option to save the videos.
