Support

Browse our search categories or search for a specific issue to see if we have the answer you’re looking for. If you don’t find what you need, get in touch!

 
Installation Console Management Installation Console Management

What does the equipment look like?

Each PoolScout Kit contains the following:

  • Professional CCTV camera unit

  • Alarm unit and the required cabling and housing. In addition to the hardware, the PoolScout App must be downloaded and installed on the pool owner's mobile phone.

Each PoolScout Pro Wired Kit contains the following:

  • Professional CCTV camera unit

  • Wired Alarm unit

  • Junction box

  • 100ft power and ethernet cabling

  • User manual

Each PoolScout Wi-Fi Kit contains the following:

  • Wi-Fi Camera unit

  • Wi-Fi Alarm Unit

  • 20ft power extension cable

  • User manual

In addition to the hardware, the PoolScout App must be downloaded and installed on the pool owner's mobile phone.

Read More
Installation Console Management Installation Console Management

How do I install PoolScout?

We recommend installing your Camera with an authorized PoolScout installer. You can read more about installing your PoolScout Camera in the Installation Manual that comes with your Camera.

While anyone can install a PoolScout camera, we recommend installing your camera with an authorized PoolScout installer.

See the Installation Walkthrough Video or Manual to determine whether you feel comfortable installing the PoolScout kit yourself.

For further questions, or to find an authorized PoolScout installer in your area, please contact support@poolscout.co.

Read More